101 Mobility is the Richmond area’s leading provider of accessibility and mobility solutions. From Glen Allen to Midlothian, Chesterfield to Mechanicsville and beyond, the area’s residents know they can count on 101 Mobility to provide honest advice, quality products, and reliable support. Owner, Keith Barnhardt, and his team take pride in helping families across the area find safety and independence with the help of our products, and each of our team members takes your mobility personally.
At 101 Mobility Richmond, we operate on a set of five core values. Each and every one of our staff members is held to the same high standards in order to provide the absolute best experience for each and every customer we come in contact with.
Our Core Values Are:
Be Available If you need us, whether during business hours, after hours, or on weekends, we’ll do our best to answer your call or meet you in the office. If we can’t answer when you call, you can be sure that we will return your call as soon as we are able.
Be Passionate We believe that each and every one of our team members should love what they do. We don’t look at our work as a job, we look at each day as an opportunity to change someone’s life. Our passion shines through in every customer interaction, and our team members truly care about our customers.
Operate With Integrity We will never cut corners or take the “easy way out”. We hold integrity at the core of our business, and believe that it is always good business to do the right thing.
Exceed Expectations We set our personal standards high, and we aim every day to not only meet but exceed those standards. We don’t believe in doing the bare minimum – we will take the time and spend the effort to ensure that a job is not only done, but done right.
Customer Care Our business is centered around you, the customer. Our staff treats our customers like family, and our job is not done until we have addressed any and all of your concerns. Our goal is to delight – if you aren’t impressed, we haven’t done our job.
We look forward to meeting you, and showing you why we are the Richmond area’s most trusted supplier of accessibility and mobility solutions!